social media manager

“Concentrate all your thoughts upon the work in hand. The Sun's rays do not burn until brought to a focus.” - Alexander Graham Bell

Have A Marketing Question? Send It Over!
May 7, 2017
Alberta Business Social Media Crisis Communications

Social Media and Crisis Communications for Alberta businesses

Alberta businesses: please don’t count social media out for your crisis communications! A crisis situation doesn’t usually leave much room for error. People, information, misinformation are moving […]
January 19, 2017
social media training alberta

Even though employers are legally permitted to monitor workplace devices, should they?

Should I monitor employee Tweets, LinkedIn/Facebook posts or Instagram pictures? Do I need to worry about the websites my employees visit while at work or while […]
December 8, 2016
hire social media manager

What to expect when looking for a social media consultant

If you’re thinking about hiring someone to handle your social media, no doubt you’ve got a few questions. How much does it cost? What’s included? What’s excluded? […]
November 6, 2016
social media customer service

Social Media Customer Service: was that a bot or just bad service?

I’ve had the opportunity to see customer service from the POV of one of the most hated industries – insurance. Naturally, business owners will ask me […]