A crisis situation typically leaves little room for error. Planning ahead allows for the chance to work through intense issues with a clear mind and can relieve you of headaches that come during high-stress situations. Did you know that there’s a communications prep work that you can do ahead of time?
How is social media useful during a crisis?
Plan Ahead: the situations may vary, but a few principles remain the same.
Continuous Internal Communications:
Use of Social Media For External Communications:
Other related blogs:
Social Media and Crisis Communications
An employee you just terminated posts a scathing YouTube video about your organization, what do you do?
Using Social Media During Crisis Situations
Addressing negative social media posts